Thorndale Furnishers Terms and Conditions
Thorndale Furnishers Ltd.
Burfield Park, South Road, Hailsham, East Sussex, BN273JL UK.
These terms and conditions look to explain your rights and obligations in relation to this Website located at www.thorndale-furnisher.co.uk
Please read them carefully and be aware that you may have other rights granted by law, and that these Terms and Conditions do not affect these rights.
If there is anything contained within them you do not fully understand or you require any further information, please do not hesitate to contact us directly.
We reserve the right to change prices and specifications without prior notice. Every effort is made to ensure products are shown as true to life as possible, however, colours can only be as accurate as the website, user’s hardware, and user’s software allows. All dimensions detailed are approximate (but as near to accurate as possible) and should only be used as a guide.
Undertaking a Purchase
If you place an order request online for a product held in-stock, once completed we will look to call you as soon as possible to arrange an agreed delivery date and take payment required to cover both the costs of all goods and any relevant delivery charge.
To undertake a purchase of a special order item please call (01323) 847759 or visit our showrooms at; Burfield Park, South Road, Hailsham, East Sussex, BN273JL.
We accept MasterCard, Visa and debit cards, cash and cheques (supported by a valid banker’s card up to authorised limit) on all orders.
When confirmation of your order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.
In order to guarantee your satisfaction, all of our products come with at least a 12 month guarantee.
Here at Thorndale Furnishers we know that one of the most important parts of true service and achieving a totally satisfied customer, is providing a professional and competitive delivery service.
To ensure that we not only meet, but surpass this requirement, all our deliveries are carried out by a carefully chosen delivery partner, using well trained delivery teams and approved transport vehicles.
More over as part of our drive to offer each of our customers the best total package price on any given order, we operate a delivery charge system, carefully based on the final delivery address and per delivery rather than by item.
Deliveries of stocked items undertaken to any of the postcodes detailed under section ‘A’ below will normally be undertaken within 14 days.
On the mutually agreed day of delivery, our team will make every effort to ensure that all products are left in the room of choice (subject to available access) and any relevant instructions provided, before removing all unwanted packaging for disposal (if requested).
Whilst the majority of items we deliver are supplied fully assembled, it should be noted that with some larger items such as wardrobes and bed frames a limited amount of home assembly maybe required. Should you require assistance with this task, we are more than happy to discuss your requirements and arrange the assembly work to be carried out for a nominal fee.
Approximate delivery lead-times for all special order products will be advised at time of order.
If you postcode is not shown below, please contact us for a quotation.
If you require a specific delivery day, time or any other special requirement, please contact us to discuss, we are here to help.
Delivery Band A
TN206, TN210, TN218, TN219, TN221, TN222, TN224, TN225, TN339, TN393, TN394, TN395, TN401, TN402
BN85, BN86, BN90, BN99, BN200, BN207, BN208, BN209, BN211, BN212, BN213, BN214, BN220, BN227, BN228, BN229, BN235, BN236, BN237, BN238, BN245, BN246, BN251, BN252, BN253, BN254, BN265, BN266, BN271, BN272, BN273, BN274
Delivery Band B
TN39, TN56, TN57, TN61, TN62, TN63, TN74, TN184, TN185, TN197, TN223, TN325, TN330, TN341, TN342, TN343, TN354, TN355, TN376, TN377, TN380, TN388, TN389
BN68, BN71, BN72, BN73, BN84, BN107, BN108
Please be aware of the following important information.
Thorndale Furnishers Ltd do not disclose any buyers’ information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party.
Cookies are used on this website to keep track of the contents of your shopping cart and to store delivery addresses.
You can turn off cookies within your browser by going to ‘Tools | Internet Options | Privacy’ (in Internet Explorer) and selecting to block cookies.
a) Take and fulfil customer orders.
b) Administer and enhance the site and service.
c) Only disclose information to third-parties for the purpose of goods delivery.